Help centre
VEDASPERA Support
Get help with your account, school onboarding, a technical problem, privacy, or an account and data-deletion request.
Include these details
Clear information helps us route and investigate your request. Please include:
- Your school or institution name.
- Your role, such as Student, Parent/Guardian, Teacher or Administrator.
- Your registered email address or phone number.
- A clear description of the problem or request.
Do not send passwords, one-time codes or other authentication secrets.
Ways we can help
Support categories
Login and account access
Help with credentials supplied or authorized by your institution.
Profile assistance
Help for parent, guardian, student, teacher or administrator profiles.
School onboarding
Guidance for institutions preparing to use VEDASPERA.
Technical problems
Report errors, unexpected behaviour or access issues.
Privacy questions
Ask how personal information is handled or make a privacy request.
Account and data deletion
Request deletion without accessing or reinstalling the mobile app.
Privacy and account requests
Need help with your information?
Review how VEDASPERA handles personal information or follow the dedicated deletion process. Account deletion requests can be made without access to the app.